Privacy Policy
Last updated: 2026
MK Repair Services ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use this website or contact us, and how we use it, in line with Malaysia's Personal Data Protection Act 2010 (PDPA).
Information we collect
When you contact us via WhatsApp, phone, or the booking form on this site, we may collect your name, phone number, address/area, and details about the appliance repair you're requesting. We do not collect payment information through this website.
How we use your information
We use the information you provide solely to schedule and carry out the repair service you've requested — confirming appointments, contacting you about your job, and providing warranty support afterwards. We do not sell your personal data to third parties.
WhatsApp & third-party tools
Messages sent via our WhatsApp links are handled through WhatsApp's own platform and subject to WhatsApp's privacy policy. Website analytics (if enabled) may use cookies from providers such as Google Analytics to understand how visitors use this site.
Data retention & your rights
We retain job-related information for as long as needed to provide warranty support and for our business records. Under the PDPA, you can request access to, correction of, or deletion of your personal data by contacting us at majidrepairservices@gmail.com or via WhatsApp.
Contact us
Questions about this policy? Reach us at majidrepairservices@gmail.com or +60 11-2886 3673.